Delivery of the products ordered on cewaa is one of the major components of cewaa services, however the delivery of products ordered on cewaa are made by third party delivery persons who are independent. Therefore, cewaa has little control over its delivery partners.

Therefore, the user/customer agrees and acknowledges that cewaa is not responsible for any liability that may arise out of the performance or conduct of its delivery partners. cewaa cannot ensure any performance standard from such delivery partners.

cewaa platform only offers delivery within a certain territorial limit and therefore those regions which lie outside the territorial limits will not be serviced irrespective of whether the order is placed from within the serviceable limit. cewaa reserves the right to cancel any order at any stage if in its opinion such region or territory is beyond its serviceable limit.

The standard delivery time for cewaa is 4 hours for any product however the user/customer understands that delivery time quoted at the time of confirming the Order is an approximate estimate and may vary based on the information obtained cewaa is not responsible for any delay in the delivery of an Order.

Any Order placed by the user/customer will be only delivered to the address designated by them at the time of placing the Order on the Platform. Buyer’s Order will be cancelled in the event of any change of address.

The user/customer shall undertake to provide adequate directions, information, and authorizations to accept delivery. In the event of no delivery due to any act or omission attributable to user/customer the goods or services shall be deemed to have been delivered to such user/customer and all risk and responsibility in relation thereto shall pass to such user/customer without being entitled to any refund.